Frequently Asked Questions
Find answers to common questions about our custom cabinetry and wardrobe solutions
FAQ
🏭 About Our Factory & Sourcing
We are located in Foshan, Guangdong province, China—the global capital of furniture manufacturing. We welcome both B2B partners and private homeowners to visit our facilities. If you cannot travel, we offer live WhatsApp video tours to walk you through our production lines and material showrooms.
Our manufacturing facility produces over 11,000 SQM of cabinetry every single day. Whether you need a single bespoke kitchen or modular work for a luxury villa or 500 units for a commercial residential development, we have the heavy-duty machinery and scale to handle massive volumes effortlessly.
🤖 Manufacturing & Technology
Our facility is equipped with state-of-the-art industrial robots and a fully automatic manufacturing process. This "Industry 4.0" setup ensures every cut, drill hole, and edge-banding is precise to the millimeter, eliminating the human error found in traditional workshops.
🛡️ Our 100% Quality & Service Commitment
We have a rigorous multi-stage QC process. In the rare event of a mistake from our side (such as incorrect dimensions or manufacturing defects), we stand by our work with a 100% replacement guarantee. We will replace the affected units at no additional cost to you.
🪵 Materials & Customization
We offer most durable materials for your project's climate and budget: Marine-Grade Plywood with Melamine (18mm) for carcass and OSB with PET or Melamine (18mm or 22mm) for shutters and aluminium frame glass shutters.
Absolutely. All our wood-based products meet the strict E0/EN 13986 standards for ultra-low formaldehyde emissions.
We are a 100% bespoke manufacturer. While we use a highly efficient modular grid system, every cabinet is custom-sized to fit your exact floor plan, maximizing your storage space down to the millimeter.
While our website features our most popular product series, they are just a starting point. We can easily adjust the size and color of these items to fit your home layout. If you have a unique concept or your own design ready, we also offer fully customized manufacturing to bring your specific vision to life.
📐 The Design & Order Process
Yes. This is exactly how we partner with B2B clients. Send us your CAD drawings or BOQ (Bill of Quantities). Our technical team will review them, optimize the files for factory production, and provide a direct quotation.
Yes! Send us your raw floor plan and your inspiration photos. Our in-house design team will provide a comprehensive 3D drawing and CAD drawing for your kitchen and wardrobes before any production begins.
🚢 Shipping, Export & Compliance
Yes, we have over 4 years of global export experience, regularly shipping to India, Australia, the Middle East, Russia, Europe and beyond. Depending on your needs, we offer FOB (Free on Board), CIF (Cost, Insurance, and Freight), and in many regions, DDP (Door-to-Door) logistics.
Because of our 11,000 SQM daily output, our lead times are exceptionally fast:
Standard Colors/Finishes: Just 15 days to complete manufacturing.
Special Ordered Colors/Custom Finishes: Around 25 days to complete.
(Note: This does not include shipping transit times, which vary by destination).
🛠️ Delivery & Installation
To optimize shipping costs, all cabinets are shipped "flat-packed" using export-grade reinforced packaging. Every product is labeled with a clear numbering/QR system that corresponds to a detailed installation manual. Any local carpenter can easily assemble the units on-site.
💰 Payment & Terms
Our standard payment structure is:
50% Advance Deposit: To initiate the technical drawings and production.
50% Balance Payment: Due after production is finished and inspected, and before the goods leave our factory.
🚢 Shipping & Door-to-Door Service
Yes! We provide a seamless Door-to-Door service for buyers in:
🇮🇳 India
🇬🇧 United Kingdom
🇩🇪 Germany
(For other regions, we offer FOB and CIF terms to your nearest port, please contact us for more details).
Our Commitment to Radical Transparency & Excellence
We believe that trust is the foundation of every successful global partnership. We are committed to providing complete transparency in every transaction. Our philosophy is to identify and address potential challenges upfront—discussing all technical risks and project specifications before an order is even placed.
We don't just sell cabinets; we provide peace of mind. We pride ourselves on our 'No Surprises' policy. This means we provide upfront information regarding material performance, lead times, and logistics. By mitigating risks before production begins, we ensure a smooth execution that respects both your timeline and your budget.
Our Reliability Standard
Pre-Order Risk Assessment
"Before any payment is made, our technical engineering team conducts a rigorous audit of your drawings and specifications. We identify potential design flaws or structural risks that could affect installation or long-term durability, ensuring your project is technically sound from day one."
Proactive Issue Notification
"We maintain a policy of radical honesty. Should any deviation or technical challenge arise during the manufacturing process, we notify our clients immediately. We don't hide problems; we provide transparent solutions and collaborative options to keep your project on track."
End-to-End Accountability
"Our responsibility starts at the first robotic cut in our Foshan factory and continues until your project is successfully installed. We don't just manufacture; we partner with you to ensure the final result meets the high standards your clients expect."
Our Commitment to Excellence
"By prioritizing honest, proactive communication and taking full ownership of the process, we eliminate uncertainty. Our goal is to ensure that every client—from luxury villa owners to professional developers—enjoys a seamless, secure, and pleasurable purchasing experience from our factory."